Customer services

The more efficiently a marking and tracking system runs in your plant, the higher the productivity and the quality of the marks. A marking machine is part of the production infrastructure; downtime is expensive.

INTELMET helps plan, design, install and maintain marking systems and provides complete mechanical, electrical and software integration into the plant.

What we offer

Training

Courses are agreed with the customer and adapted to operators and maintenance staff: safe use and upkeep of the systems.

Maintenance

Technical support and on-site service 24/7. Preventive maintenance programmes are available for selected equipment to keep downtime low.

Remote access

Remote diagnosis and intervention over the internet, plus help desk by phone or web applications.

Upgrades

Refurbishment, repair and modernization of existing marking equipment to extend service life and apply current technologies.

On-site services

Erection supervision, commissioning and training of operations, maintenance and IT personnel.

Spare parts and consumables

Original spare and wear parts produced in the same workshops as the machines, to the same quality standards. See also IntelMark Parts.